Privacy Policy

Last updated: 26 October 2026

Faithful Path Community is operated by Richmond Kobe, trading as Faithful Path Community, in Thailand. This page explains what information the site collects, why, where it is kept, and what you can ask us to do with it. If anything here is unclear, write to info@faithfulpathcommunity.com.

The short version

• We collect only what is needed to send you what you asked for: an email address for the newsletter, payment and contact details for a purchase, your name and country if you join the free community, and what you choose to write in a course journal, a prayer request or a pastoral intake form.
• We do not sell or rent your information to anyone.
• We do not run advertising trackers on this site.
• Pastoral session notes are deleted twelve months after the session, or sooner if you ask.
• You can ask at any time to see, correct, export or delete what we hold about you.

What we collect, and why

Newsletter. Your email address, and your name if you give it. Used only to send the occasional letter you signed up for. Every email has an unsubscribe link.

Contact form. Your name, email address and message, so that we can reply.

Book purchases. Your email address and the purchase record. Payment card details are entered directly with Stripe, our payment processor; we never see or store your card number. We keep the purchase record so that we can re-send your download, and put right a faulty file or a double charge.

Membership. Your email address (used to sign you in with a one-time code), your subscription status, your progress through the course, your answers to the reflection prompts and check-ins, your route and retreat choices, and the name you ask to appear on your completion certificate. Written questions you send to Richmond through the membership are stored with your account.

Gifts. If you give through the Support the Ministry page, you enter your card details directly with Stripe, our payment processor; we never see or store your card number. From Stripe we receive your name, your email address, the amount, whether it is a one-time or a monthly gift, and the date, and we keep a record of each gift. Richmond is emailed these details for every new gift and every new monthly partner, so that he can thank you. A gift is kept entirely separate from any book purchase or membership.

The free community. If you join, we keep your full name, your country, your email address (used to sign you in with a one-time code), your phone number if you choose to give it, what you write about yourself and why you would like to join, and the date you joined. Richmond is emailed these details when you join, so that he can welcome you himself. Your phone number and your joining message are seen only by Richmond. On the Prayer Wall we keep the prayer requests you share, whether you chose to show your first name or "Anonymous", any "answered" update you add, which requests you tapped "I prayed" on, and any request you reported. Only your first name is ever shown to other members, and only on prayer requests and questions you choose to share with your name; your full name, country, email address, phone number and joining message are never shown to them. Who prayed for a request is not shown to anyone: other members see only the number. Every request is read by Richmond before it appears, and only signed-in community members can see the Prayer Wall; it is never shown to search engines or to visitors who are not signed in. We also add your name, country and email address (not your phone number or your message) to a "Faithful Path Community" group in MailerLite, so that we can email community announcements; every such email has an unsubscribe link. We record when you last looked at the announcements, to mark new ones, and the date you agreed to the Community Guidelines.

Ask Pastor Richmond. If you ask a question, we keep it, whether you chose to show your first name or "Anonymous", Richmond's answer or any private note he writes back to you, and any question you report. Only questions Richmond answers are shown, and only to signed-in community members; your question is never shown to search engines or to visitors who are not signed in. Richmond is emailed when a question arrives, and you are emailed when he answers it.

If Richmond removes a member. Your community details and every post are deleted, and your email address is kept on a short list so that the same address cannot rejoin the community. Nothing else is kept. A membership, purchase or gift is not affected.

Talk to a Pastor sessions. Your name, email address and time zone for scheduling; your answers to the written intake questions; the notes Richmond writes before and after the session; and, if you agree at booking, a transcript of the conversation used only to write your follow-up.

Technical information. Our hosting provider records standard server logs (IP address, browser type, pages requested) for security and to keep the site running. We use Vercel Web Analytics, which counts page views and button clicks without cookies and without identifying you. It is not used on the course pages inside your membership.

What we do not do

• We do not sell, rent or trade your information.
• We do not use your journal entries, reflections, prayer requests or intake answers for marketing.
• We do not read journal entries or reflection answers as a matter of routine. They are yours. Richmond reads only what you deliberately send him: a written question, or the intake form for a session.
• Course check-ins are not monitored in real time and do not contact anyone on your behalf.

Where your information is kept

Faithful Path Community is run from Thailand and used by people around the world, so your information crosses borders. The services we rely on are:

Each of these companies is bound by its own privacy terms and processes information only on our instructions.

How long we keep it

• Newsletter: until you unsubscribe, after which your address is removed from the list.
• Contact messages: up to twelve months, then deleted.
• Purchase records: for as long as required for tax and accounting, normally seven years. Download links expire but can be re-issued on request.
• Gift records: for as long as required for tax and accounting, normally seven years. Cancelling a monthly gift stops further gifts; the record of gifts already made is kept for the same period.
• Membership: for as long as your membership is active. If you cancel, your journal entries and reflections remain readable and exportable from your account. You may ask for the whole account to be deleted at any time.
• The free community: your profile and prayer requests are kept for as long as you are a member of the community. You can delete any of your prayer requests yourself at any time, from the Prayer Wall. Requests Richmond does not approve are kept, hidden, so that a pattern of misuse can be seen, and are deleted with your profile. To delete everything, choose "Leave the community" on the community home: your profile, every prayer request and question you shared, your "I prayed" taps and your reports are deleted straight away, and you are taken out of the community group in MailerLite. Your sign-in, and any membership or purchase, are not affected. You can also write to us and we will do it for you.
• Pastoral sessions: intake answers, session notes and any transcript are deleted twelve months after the session, and sooner if you ask. Your booking record in Cal.com is deleted at the same time.

Confidentiality of pastoral conversations

What you write in an intake form or say in a session is treated as private and is not shared with anyone. There are only two exceptions, and they are the same exceptions any pastor or counsellor works under: where someone appears to be at risk of serious harm, including a child or a vulnerable adult, or where the law requires disclosure. Richmond will tell you if either applies, unless doing so would put someone at greater risk. The full terms are on the Pastoral Conversation Terms page.

Your rights

Wherever you live, you can ask us to:

• tell you what information we hold about you;
• correct anything that is wrong;
• send you a copy of your data in a portable format;
• delete your data, subject to the records we must keep for tax purposes;
• stop sending you the newsletter.

Write to info@faithfulpathcommunity.com and we will respond within thirty days. If you are in the UK, the EU, Canada or Australia and believe your request has not been handled properly, you may also complain to your national data-protection authority. In Thailand, the relevant law is the Personal Data Protection Act; elsewhere, we aim to meet the standards of the UK and EU GDPR, Canada's PIPEDA and Australia's Privacy Act.

Cookies

The site sets a cookie only when it has to: to keep you signed in as a member or to the community, to remember (as a simple yes) that you have joined the community so the footer stops inviting you, and at checkout where Stripe sets its own cookies to prevent fraud. There are no advertising or tracking cookies, and our analytics sets none.

Children

The site, the membership, the community and pastoral sessions are for adults aged eighteen and over. We do not knowingly collect information from anyone younger. If you believe a child has given us information, write to us and we will delete it.

Security

Connections to the site are encrypted. Member accounts use one-time sign-in codes rather than passwords. Access to member data, community profiles, prayer requests awaiting review and session notes is limited to Richmond. No system is perfectly secure; if we ever became aware of a breach affecting your information, we would tell you promptly.

Changes to this page

When this page changes, the date at the top is updated. If a change affects how your information is used, members and newsletter subscribers will be told by email.

Contact

Richmond Kobe, trading as Faithful Path Community, Thailand info@faithfulpathcommunity.com